Summary
As Abas Forterro, a provider of ERP software and consulting services for manufacturers and distributors worldwide, continued to grow, the organization needed greater visibility into employee time tracking, project performance and resource allocation. Its internally developed time-tracking solution lacked the mobility, scalability, and enterprise-wide visibility needed to support a distributed workforce.
By implementing Deltek Replicon, Abas Forterro established a centralized platform for time tracking, expense management, project management and resource planning. The organization improved visibility across projects, reduced invoice inquiries, accelerated the identification of timesheet errors, and gained the real-time insight needed to support continued growth.
Project Success
- Reduced Invoice Inquiries: Improved time-tracking accuracy and stronger project controls helped reduce customer questions related to billing.
- Improved Resource Planning: Real-time project and workforce visibility enabled more proactive forecasting and resource allocation, helping teams align resources with project demand more effectively.
- Enhanced Workforce Productivity: Mobile time tracking, expense management, and time-off workflows simplified processes for employees working on the road or offsite.
- Greater Operational Visibility: Real-time access to project, resource, and financial data empowered leaders to make faster, more informed business decisions.
Abas Forterro provides implementation, customization, hardware, network support, and onsite support services to mid-sized manufacturers and distributors around the world.
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Industry
The Challenge: Limited Visibility Across a Growing and Distributed Workforce
As Abas Forterro expanded its operations, leadership needed greater visibility into workforce capacity, project performance, and resource allocation across a growing and increasingly distributed workforce. While the company's internally developed time-tracking solution integrated with its ERP system and served its needs well, it lacked the enterprise-wide reporting and visibility required to support continued growth.
At the same time, nearly two-thirds of employees worked remotely, onsite with customers, or on the road, making easy access and mobile functionality essential. The company recognized the need for a purpose-built solution that could scale with the business, enable accurate time tracking for all employees, and provide the insights needed to improve operational efficiency across the organization.
The Solution: A Centralized Platform for Time Tracking and Resource Management
After evaluating available solutions, Abas Forterro selected Deltek Replicon to create a centralized platform for time tracking, expense management, project oversight, and resource planning. By replacing disparate manual processes with a single source of truth, the organization gained more timely and accurate data to support planning, forecasting, resource allocation, and operational decision-making.
The implementation was completed on an aggressive timeline and included organization-wide training to support adoption. Throughout the deployment, Replicon's services and support teams worked closely with Abas Forterro to ensure a smooth rollout, address questions quickly, and help the organization realize value from the platform as rapidly as possible.
The Results: Better Forecasting, Greater Visibility and Improved Operational Efficiency
With Deltek Replicon in place, Abas Forterro has improved the accuracy and visibility of workforce, project, and financial data across the organization. Employees can easily capture and approve time and expenses wherever they work, helping ensure more complete and timely reporting.
By bringing all employees onto a single platform, managers can identify and resolve timesheet issues more quickly, reducing errors before they affect billing. This has led to fewer customer inquiries related to invoices and greater confidence in project financials.
Real-time insight into both billable and non-billable work also enables more effective forecasting and resource planning. Teams can better understand project performance, identify initiatives approaching budget thresholds, and make more informed decisions about resource allocation. As a result, Abas Forterro has strengthened operational efficiency while improving its ability to support ongoing growth.
