Construction Service Management Software

With Deltek ComputerEase Service Management, save time by streamlining your service operations and improving field-to-office communication. Provide the information that your techs need in one system while organizing contracts, billing and inventory. Schedule staff and work orders with a custom dispatch board. During days with low call volume, you can book employees for work to produce income. Removing this downtime allows you to sell more service contracts while your techs are in the field.

• Automatically enter service contracts to automatically highlight all upcoming work
• Track every contract to the work it entails to avoid miscommunication
• Ensure resources are allocated to effectively perform maintenance calls

• Prevent over-booked technicians by evaluating workload by hours scheduled in graph mode
• Send technicians to other jobs to improve your service department's bottom line rather than sitting idle
• Streamline operations so techs can spend time on work and less time scheduling, navigating and searching

• Reduce costly trips between the field and the office with proper management of required work ticket documentation
• Dispatch service calls directly to techs with detailed job info, such as a map and directions to the work site
• Store notes about the work performed, parts that were required for the work and special actions that were taken