Deltek Honored with Customer Service Awards
Deltek’s Customer Care Organization has exceptional year being recognized with the Confirmit ACE Award, the Omega NorthFace ScoreBoard Award and the J.D.Power Award
Herndon, VA – September 27, 2018 – Deltek, the leading global provider of software and information solutions for project-based businesses, announced recently that it has been awarded the 2018 Confirmit ACE Award and the Omega NorthFace ScoreBoard Award for outstanding customer service. These two awards round out a banner year for Deltek’s Customer Care team, which was also the recipient of the J.D. Power award in early 2018.
Deltek was awarded the 2018 Confirmit ACE Award in the Voice of Customer category. This is the 11th time Deltek has received this award, which demonstrates Deltek’s long-term commitment and strategic approach to listening to its customers, through multi-channel and multi-touch point programs.
Deltek was also the recipient of Omega’s prestigious NorthFace ScoreBoard Award for exceeding customer expectations, for the third year in a row. Since 2000, the award has been presented annually to companies who, as rated solely by their own customers, exceeded expectations in customer satisfaction during the prior calendar year. Omega is an expert in customer experience management (CEM) strategy, and helps companies boost revenue and profits by consistently exceeding customer expectations for service quality.
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 23,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com