Reinhold Electric’s Journey to Streamlined Operations

Reinhold Electric, a family-owned business founded by Jerry Reinhold in 1976, provides 24-hour electrical services, including residential, commercial and industrial work. The Reinhold family, including Jerry’s wife Judy and their children, all work together with a shared goal—never to take any job for granted and always work as a team. This strong sense of collaboration extends to their employees, which include electricians, carpenters, laborers and sheet metal workers.

As the company grew, so did the need for a more efficient and comprehensive business management system. That’s when Reinhold Electric discovered Deltek ComputerEase and decided to integrate the platform into their operations.

A Partnership That Grows with You

Judy Reinhold first found Deltek ComputerEase through a recommendation, and from that point forward, a partnership developed. "We’ve grown with ComputerEase, and it’s grown with us," explains the team at Reinhold. The flexibility and user-friendliness of the software allowed them to continually add modules like Cloud, Employee Hub, Payroll Services and FieldEase, helping them manage more aspects of their business with ease.

One of the standout features for the Reinhold team is the support from Deltek. Whether it's making the system easier to use or offering immediate assistance, the personalized customer support is invaluable. "The help is always there when we need it," they note, emphasizing how important it has been to their business.

Switching to Deltek Payroll: A Game-Changer

One of the biggest changes Reinhold Electric made was switching from Paychex, a third-party payroll service, to Deltek ComputerEase’s construction payroll services. "We said we would never do it, but once we made the jump, it was the best decision," they admit. This transition, which initially seemed daunting, was made smoother thanks to the team at Deltek ComputerEase. With hands-on guidance from Deltek, the Reinhold team was able to go step by step until they felt confident managing payroll in-house.

The integration of payroll with job costing and other business processes was one of the biggest wins for Reinhold Electric. "Having everything streamlined through Deltek ComputerEase makes our lives easier, and we feel safer and more compliant, especially with taxes."

As a company that operates across multiple states, tax compliance was always a concern. Deltek ComputerEase simplified this process for Reinhold Electric, allowing them to confidently manage local taxes across various jurisdictions. "We work in many different states, and Deltek ComputerEase has made it easy to differentiate and report taxes for audits each year."

Custom Solutions for Unique Needs

Another feature in Deltek ComputerEase that Reinhold Electric appreciates is the ability to customize reports using QTools. "QTools is amazing!" they say. It allows them to create specialized reports that match their specific needs, whether for insurance audits, workers’ comp or union reporting. This level of customization, along with pre-built reports, has reduced the time they spend on payroll and auditing tasks.

FieldEase: A Streamlined Solution for a Growing Workforce

Most recently, Reinhold Electric implemented Deltek’s FieldEase to manage employee timesheets. With a workforce that now exceeds 500 employees, they needed a better solution to handle the sheer volume of paper timesheets. Initially hesitant, they quickly saw the benefits. "We now have over 150 employees trained on FieldEase and expect to have almost the entire company using it by the end of the year."

With guidance from Deltek specialists, the FieldEase training process was smooth, allowing Reinhold Electric to build custom workflows that align with their company culture.

A Future Built on Trust and Partnership

Throughout their journey, one thing remains constant: Deltek’s outstanding customer support. From immediate responses to simple questions to in-depth training, the team at Reinhold Electric values the partnership. "Deltek never makes us feel insecure for asking questions, and their constant support helps us save time and prevent mistakes."

Reinhold Electric continues to grow with Deltek ComputerEase. They are confident in their decision to integrate construction payroll, job costing and FieldEase, knowing that Deltek has their back. "As a family business, we feel like Deltek understands us—they care about us."

For any business considering a switch from third-party payroll or looking to streamline operations, Reinhold Electric offers this advice: "Give Deltek a chance. No matter how big or small your company is, they will help you find the right solutions."