Deltek User Experience (UX)
Delivering software that works the way our users do.
Delivering Innovative Software Design Solutions
User experience (UX) is much more than how software products look. Beyond the surface-level aesthetics, our UX design process is truly about understanding user behaviors, needs and motivations to improve the overall quality of their interaction with our products. Our UX design process ensures that our products are easy to use and tailored to our customers' business needs and workflow requirements.
To deliver software that meets our customers' needs, we utilize a Design Thinking Framework that focuses on three key stages: learning about their needs through user research, transforming that insight into innovative design solutions and measuring progress for continuous improvement.
We are committed to delivering the best possible user experience — working with speed to design solutions that address our customers' challenges in today's market. By creating meaningful partnerships with our users, implementing best practices and utilizing market research, we aim to deliver superior industry solutions with enhanced usability, intuitiveness and overall satisfaction.
Deltek UX Design Thinking Framework
Identifying Customer Needs
When talking directly to customers, we gain a deeper understanding of their needs by collecting information through qualitative and quantitative research methods.
Transforming Insights Into Solutions
By collecting stories and insights from our users and the market, we can strategically inform the product roadmap based on our research and user feedback.
Measuring Progress & Success
An ongoing feedback loop enhances the user experience and the delivery of industry-leading solutions optimized for project-based businesses.
“At Deltek, we believe that innovative and intuitive technology directly contributes to a more positive employee experience and that roadmap enhancements should be centered around meeting the evolving needs of customers and the industries they serve.”
Your Product Feedback Matters
Customer feedback helps fuel innovation and is critical to ensure we are building product capabilities that help customers deliver on their objectives. We use various methods to capture the voice of the customer such as the Idea Portal and Deltek Community forums. These methods inform our research strategy and understand where we need to learn more about our users and how they are accomplishing their goals today through interviews and surveys. We value your input and want to make sure our products work the way you do.
Virtual Deltek UX Lab
In our virtual lab, users can engage in brief surveys, usability tests and interview sessions that enable us to assess whether our products align with their expectations.
Early Adopter Program
As part of our early adopter program, customers can provide feedback on new products, features or services to help shape the future of Deltek.