Quarterly Customer Town Hall webinars are part of Deltek’s ongoing commitment to keep users updated on the latest releases of their solutions and what’s happening at Deltek. In our upcoming WorkBook Customer Town Hall, you’ll hear from Deltek President & CEO, Mike Corkery along with the Cloud Operations and Engineering teams, who will review the steps we are taking to reinforce the strategic importance of WorkBook and address how we are stabilizing product performance. Additionally, the Customer Care team will highlight their pre-release testing plans and the newest Knowledge Base content you’ll want to check out.
Here’s what you’ll learn about at this quarter’s WorkBook Customer Town Hall:
Mike Corkery, President & CEO of Deltek, will reinforce the long-term investments that Deltek is making to WorkBook including our SaaS infrastructure and business processes to deliver a world-class customer experience.
Cloud Operations & Engineering
Gaurav Jetly, VP of Cloud Operations, and Morten Schou, VP of WorkBook Engineering, will take you through the steps their teams are taking to ensure product stability as well as outline a 30/60/90 day improvement plan.
Emma Dixon, Director of WorkBook Customer Care, and Robert Gosling, Team Lead of Customer Care, will update you on how their team is expanding to provide improved service though courtesy calls, pre-release in-house testing and more support content in the Knowledge Base.
As always, we will wrap things up with a customer Q&A so you can have an open dialogue with our team of presenters. We look forward to seeing you there on June 30.
To ensure you can attend at a time that’s convenient for you, we’ve made three session times available for you to choose from.
Register now for the session that works best for you!
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