Navigating Modern Business Challenges with the Help of AI

In a recent webinar, Deltek’s Bret Tushaus, VP of Product Management, shared how leading architecture and engineering (A&E) firms are integrating AI tools into their workflows and discussed trends shaping the future of the industry.

Businesses are facing numerous pressures and challenges, with leaders constantly juggling pressures from the economy, global politics, talent shortages, complex projects and an aging workforce. These factors create daily hurdles, making it tough to stay profitable and successful. With all this uncertainty and disruption, things can get complicated. But even with these challenges, A&E firms need to stay innovative and find new ways to thrive and succeed.

Digital Transformation and the Role of AI

The latest Deltek Clarity Industry Study shows that 67% of respondents believe they'll lose market share within two years if they don't keep up with digital transformation. This underscores how crucial it is to adopt impactful technologies. But figuring out where and how to apply these technologies can be a challenge, especially in fields like architecture and engineering.

To stay ahead in this complex landscape, leaders need to focus on strategies that prioritize technology. This means creating a culture of innovation and learning and investing in a diverse talent pool to build pathways for future leaders. Today's leaders should set the direction and provide the tools needed to reach goals, then let the experts and their teams decide which business applications to invest in.

When it comes to emerging technologies, artificial intelligence (AI) stands out for its game-changing potential. AI is becoming more accessible and is now part of everyday business tools. This accessibility, along with AI's versatility, can boost efficiency, help complete tasks and streamline daily operations. By adopting AI, businesses not only improve their processes but also attract and retain top talent who expect technological progress. Plus, AI brings indirect benefits like better job satisfaction. In fact, the Clarity Study found that 72% of firms reported improved job satisfaction with successful AI implementation.

Today's workforce, especially younger knowledge workers, appreciate companies that focus on digital transformation. Clients also expect businesses to use AI, which boosts market perception for the firm and the democratization of technology through AI, levels the playing field, allowing businesses of all sizes to compete more effectively.

AI Transforms Efficiency and Decision-Making in A&E Firms

AI comes in different forms, including traditional AI and generative AI. While tools like ChatGPT have put generative AI in the spotlight, traditional AI is just as important. The lines between these two types of AI technologies can be blurry at times. However, traditional AI uses algorithms and machine learning models for things like anomaly detection, design calculations and analysis, and predictive modeling. Generative AI, on the other hand, is all about content creation, parsing and summarization as well as providing powerful digital assistants to foster intelligent exploration and automation of repetitive tasks.

The Deltek Clarity Study highlights several benefits of adopting AI, such as better operational efficiency, faster project timelines and lower overhead costs. A&E firms use traditional AI for tasks like computer vision, design analysis and project management optimization. Firms tend to use generative AI for proposal creation, content summarization and generative design, showing how versatile AI can be across different business functions.

A&E firms can also leverage AI for project deliverables, execution and overall operations. For example, AI-based technology can be integrated into designs for the built environment to create more sustainable and climate-friendly designs. Automating repetitive tasks and using generative design tools can optimize building energy efficiency and aesthetics.

Evolution and Integration is the Future of AI

AI is evolving in four key areas: digital assistants becoming intelligent agents, integrating generic AI tools with domain expertise, the rise of collaborative AI systems and AI's role in transforming workflows. Deltek Dela™, an AI-powered business companion, can provide real-time insights and automate routine tasks. Meanwhile, collaborative AI systems combine user expertise with accumulated knowledge to enhance decision-making.

There are also domain-specific AI applications, like Code Comply, which analyzes designs against building codes, and computer vision technologies that monitor job sites in real time. These innovations streamline operations, reduce manual effort and improve project management, showcasing AI's transformative impact.

Redefining Roles and Building AI Literacy

AI has the power to reshape organizational roles, moving professionals from routine tasks to strategic problem-solving. Industry trends include more hybrid teams, made up of traditional professionals and AI specialists. It's crucial to build AI literacy at all levels of an organization so everyone understands and relates to the technology.

While AI is great at data analysis and automation, human judgment, creativity and intuition are still irreplaceable. Finding the right balance between AI and human input maximizes the technology's potential while keeping a human-centric approach. Encouraging employees to embrace AI fosters innovation and prepares organizations for future challenges.

Overcoming Barriers and Embracing the Future

Demystifying AI is crucial for understanding and effectively utilizing the technology. Organizations need to make AI concepts relatable and accessible to foster AI literacy across all levels of the workforce. Building a foundational understanding of AI tools, concepts and applications is essential for successful adoption and maximizing its benefits. AI is one of the most accessible and affordable technologies, making it easy for businesses to begin integration efforts.

Effective strategies include starting small, leveraging existing tools with AI capabilities and scaling based on initial successes. This approach minimizes risks and ensures controllable change management efforts. It's also critical to consider security, data privacy and ethical considerations when adopting AI. Firms must prioritize understanding the terms and conditions of AI tools and continuously educate employees on AI literacy.

A&E Firms Should Take Action Today

With AI growing so quickly, businesses need to act fast to stay ahead. Starting small, learning quickly and scaling up effectively can help firms become leaders in AI-driven transformation.

By using both traditional and generative AI, companies can unlock new opportunities for innovation, sustainability and smarter decision-making. As industries evolve, firms must choose to lead the transformation or risk becoming irrelevant. Now is the time to act, as the future belongs to those who embrace AI and its potential to revolutionize industries.