AI & Trust

At Deltek, security and trust are at the core of everything we do. As your trusted partner, we integrate emerging technologies, including artificial intelligence and GenAI, into our solutions to boost productivity, accuracy and value. By reducing manual intervention and human bias, we help you make better and faster decisions across the entire project lifecycle.

From product development to training and throughout our organisational culture, security and trust are fundamental to our operations. Our global workforce is dedicated to protecting your data, ensuring our capabilities align with the ever-evolving security landscape. By choosing software providers like Deltek that prioritise trust, you can feel confident that your data is handled with care. This trust empowers you to embrace the full potential of AI, knowing that your best interests are safeguarded every step of the way.

As AI technologies evolve, we continuously explore how to utilise these capabilities safely and securely to benefit our customers. Through Deltek Dela, our AI-powered intelligent business companion, we help end users become more productive and efficient with our industry-specific solutions. Dela enables customers to automate tasks, and extract insights from complex data, all while upholding the highest standards of security and trust.

Here are just a few of the ways we are safeguarding our customers:

Opt-In

Project-based businesses can opt-in (and out) of our latest AI features and capabilities.

Privacy

Our customers’ data will not be used to train large language models (LLMs).

Security

We ensure our high security standards are met by the AI partners we work with.

Artificial intelligence technology is a key component of our vision of powering project success and helping our customers transform the world we live in. As an industry leader, Deltek is actively incorporating new and innovative ways to maximise the potential benefits, while minimising the possible risks and harms of AI. We are committed to the following responsible principles:

Fairness: AI capabilities should be fair and equitable and should not discriminate or cause harm to individuals or groups based on their characteristics, such as race, gender, age, disability, or religion.

Transparency: AI capabilities should be transparent and understandable and should provide clear and accurate information about their purpose, function, data and outcomes.

Accountability and Accuracy: AI capabilities should be accountable, accurate, and responsible, and should have mechanisms for oversight, review, and redress for their actions and impacts.

Privacy: AI capabilities should respect and protect the privacy and confidentiality of individuals and groups, and should not collect, use, or share personal or sensitive data without consent or authorisation.

Security: AI capabilities should be secure and reliable, and should not be vulnerable to unauthorised access, manipulation, or attack.

Human Dignity: AI capabilities should respect and uphold the human dignity and autonomy of individuals and groups, and should not infringe or undermine their rights, freedoms or values.

Recognising the transformative power of AI, we are committed to leveraging its potential to significantly enhance productivity and problem-solving for our customers.

We actively collaborate with industry experts and regulators to align our AI solutions with emerging standards and guidelines. This proactive approach ensures our customers always have the most secure and compliant solutions available.

To prioritise our customers’ best interests, we have implemented the following measures:

• AI Council: A working group within Deltek representing legal, IT, product, security and compliance responsible for our company-wide AI policy and review/approval of acceptable tool usage.
• Product Feature Review Committee: A subset of AI Council members that provides guidance and approval on AI-based features released within products that review tech stack, testing procedures and associate documentation.
• Data Privacy & Security Teams: Security and engineering teams responsible for selecting the technology providers appropriate for data privacy consideration and report findings to the AI Council for review and guidance.
• Awareness & Thought Leadership Group: A group of individuals that work closely with industry and technology experts to ensure Deltek is aware of AI regulations and compliance and participates in industry groups to maintain an understanding of their concerns and considerations.