Marketing Agency Management Solutions

Finance

In an industry that relies on expertise, creativity and ultimately billable hours and services, you need detailed insight to know which levers to pull to make more profit. Deltek brings you complete visibility — from front to back office, you'll have agency-wide accountability at a glance. Build robust forecasts and track scope and cost at every step to ensure projects are delivered profitably on time and on budget.

• Utilisation & billable work — Know how well people are utilised down to the project or individual level
• Fees — Have the data you need to understand if you can or need to increase your rates or fee structure
• Time and expense — Time sheets and workflow approval
• Financials — Invoicing, billing and record keeping
• Annual compensation — Know if you have the right people and if you are you are paying them correctly

Project & Resource Manager

When you plan and staff projects, you're aware of just how many factors can affect timelines and budgets. Anything from last minute pitches, unexpected holidays and client feedback delays can alter your plans. Deltek helps you manage projects with a high level of detail and visibility while creating smart schedules that plan for every contingency.

Deltek’s Total Agency Management is an integrated suite of solutions that transforms the way your agency performs and profits. Agencies of any size can rely on Deltek to avoid overruns, over-servicing and re-works.

• Quickly adjust your engagement parameters in real time
• Easily schedule work and assign resources across the whole organisation
• Understand lost time, staff inefficiency and inaccurate statements of work at a glance
• Know how well people are utilised down to the project or individual level
• Easily produce the reports your clients require

Operations

The majority of agencies are using three or more systems to manage their sales forecasts, resource plans, WIP, financial records, client records, budgets, resource costs, invoices and billing. That not only makes your agency inefficient, but it causes you to miss out on key opportunities to correlate data and drive business decisions. Firms that move to an integrated system will be well positioned to pull significantly ahead of the competition.

• ERP/Financial management capabilities to manage the agency, budgets and compliance
• Project management capabilities for both large firms and small firms to make sure each project is profitable
• Talent management capabilities to find and retain the best talent

Information Technology

Tech-savvy agencies need solutions that can keep up. Deltek solutions are scalable to facilitate growth and the complexities of agencies of all sizes, from small independent boutiques to global networks. Available on premise or built on a world-class cloud infrastructure that utilises Amazon Web Services. Our solutions are easy to implement, compatible with the most popular software in the industry and have the highest security standards. They are all designed to work with minimal maintenance to free up your IT resources for other important tasks.

Business Development

Deltek has the customer relationship management tools that can help your pitch process run more smoothly, from pursuing new accounts, expanding your network and maintaining current client relationships. These solutions will help you turn out quotes with an ease you never thought possible and you'll always be sure you're only pursing accounts or projects that will be right for the agency.

• Automate opportunity data entry
• Maximise resources to pursue more opportunities
• Gain better insights to position your firm for pitches
• Track contacts, opportunities, estimates, proposals and all the associated communications
• Log all activity for each pitch, providing a historical record of all materials, emails and correspondence

Human Resources

People are your agency's differentiating factor and source of expertise. But keeping the best employees motivated and fulfilled is a tough task in an industry where it's common to hop between shops. Deltek Talent Management has the tools you need to find and retain the best talent.

• Know if you have the right people and if you are paying them right
• Expedite recruiting and on-boarding with automated tools and guidelines
• Maximise profitability by automating the recruiting process
• Satisfy audits with complete visibility into accurate employee and project data