10 Success Factors For ERP Implementations

April 30, 2014

For many companies, the long and sometimes difficult process of selecting an ERP system can seem relatively easy compared to the next step - the implementation. 

Of course, successfully implementing your new ERP system is just as important as selecting the right system for your business in the first place, but an ERP implementation is generally considered to be a more complex project. 

Implementing ERP has an impact on the entire organisation. It is therefore not surprising that many companies are worried about implanting a new ERP system as it has potential to be disruptive to their business. 

However, despite the fact that almost every ERP implementation is complex and challenging, successfully implementing an ERP system can easily become the norm and not the exception. 

In recent years, research has been carried out on ERP implementations and particular attention has been focused on the main causes of failed ERP implementations. In this blog I would like to consider the 10 most important factors for a successful ERP implementation. 

In creating these 10 factors I have given consideration to the well documented causes of failure, yet I have also drawn on my experience from within Deltek of the successful implementations which our teams have carried out. 

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The following factors are not revolutionary, and may well be considered common sense by a number of successful ERP consultants, but I believe it is important that companies who are implementing a new system are aware of the main areas where success is achieved in an implementation. 

Here is my list of 10 success factors that are essential for the successful implementation of an ERP solution: 

  1. You need buy in of the Executive Management 
  2. You need clear project scope and strong project management 
  3. You should minimise or avoid customisation 
  4. You need to agree on the solution design and set up in advance of implementation 
  5. You need end user participation and involvement 
  6. You need to plan for end user training 
  7. You need to clearly document user procedures 
  8. You need to agree a clear data migration strategy 
  9. You need to extensively test the system before it goes live 
  10. You need to apply the knowledge of your business processes at all stages of implementation

Implementing an ERP system does not need to be painful process. With proper planning and execution of the 10 success factors above, an ERP implementation can proceed smoothly and without many problems.


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