USA
Denmark
Germany
Netherlands
Norway
Sweden
United Kingdom
France
Australia
UAE
Deltek Customer Care
Tailored Support Offerings to Meet the Needs of Your Business
Protect and extend the life of your Deltek investment with unmatched support from Deltek Customer Care. With multiple support packages to choose from, Deltek lets you select the right level of support that best fits your unique business needs. And, because no one knows Deltek software better than we do, our commitment to help you achieve more is unmatched.
Customer Success
Navigate all phases of your Deltek experience with an experienced Customer Success Manager that is dedicated to achieving your support needs. Your CSM will proactively stay in contact with you to raise awareness of upgrades, provide assistance on how you can navigate day-to-day issues, and capture your critical product feedback.
Deltek Support Center
Contact Customer Care
Americas
North America
1-877-HLP-PROJ (1-877-457-7765)
Latin America
Argentina: 0800-80045777650
Peru: 0800-80045777650
All other countries +1 877 457 7765 (Charges May apply)
EMEA (EUROPE, MIDDLE EAST AND AFRICA)
Austria: 0800-80045777650
Belgium: 0800-80045777650
Denmark: 8088-80045777650 or +45 3527 7946
Estonia: 800-80045777650
Finland: 0-800-1-80045777650 or +45 35 27 79 32
France: 0800-80045777650
Germany: 0800-80045777650
Hungary: 06-800-80045777650
Ireland: 00 800-45777650
Italy: 800-80045777650
Luxembourg: 8002-80045777650
Netherlands: 00-800-45777650
Norway: 800-80045777650 or +47 22 83 63 88
Poland: 00-800-80045777650
Portugal: 800-8-80045777650
Spain: 900-80045777650
Sweden: 020-79-80045777650 or +46 (0) 200-88 37 25
Switzerland: 0800-80045777650
United Kingdom: 00800 45777650
United Arab Emirates (UAE): 800-011-0214
All other countries +1 877 457 7765 (Charges May apply)
APAC (ASIA PACIFIC REGION)
Australia: 1300 500 952
China: 00-800-45777650
Malaysia: 1-800-818887
New Zealand: 0800-441314 or 00 800-45777650
Philippines: 1-800-1-114-80045777650
Singapore: 001-800-45777650
Thailand: 001-800-12-066-80045777650
All other countries +1 877 457 7765 (Charges May apply)
Online
Login to Customer Care Connect
https://deltek.custhelp.com
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@DeltekCustCare
2020 CONFIRMIT ACHIEVEMENT IN CUSTOMER EXCELLENCE (ACE) AWARD - WINNER
The Confirmit ACE Awards program celebrates outstanding achievements in delivering a world-class customer experience. The accolade demonstrates Deltek’s outstanding commitment to Customer Support in the Voice of the Customer category and marks the 13th year that Deltek has been recognized with a prestigious ACE award.
2019 TSIA RATED OUTSTANDING FOR GLOBAL ASSISTED SUPPORT
DELTEK HONORED FOR DELIVERING ‘WORLD-CLASS’ CUSTOMER SERVICE
DELTEK RECOGNIZED BY J.D. POWER FOR PROVIDING “AN OUTSTANDING CUSTOMERS SERVICE EXPERIENCE”
Deltek has been recognized for the third time by J.D. Power for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support in 2019. Developed in conjunction with the Technology Services Industry Association (TSIA), the J.D. Power 2019 Certified Assisted Technical Support Program evaluates overall customer satisfaction and helps technology support organizations increase their efficiency and effectiveness in technical service and support.
Support Plans
Learn more about our comprehensive support plans.
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DELTEK SELECT CARE
Deltek customers count on Select Care to support their business.
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Customer Success Program
Learn more about our Customer Success Program
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