Support Site Policy
(Last updated November 2012)
DELTEK'S COMMITMENT TO PRIVACY
COLLECTION AND USE OF YOUR INFORMATION
Deltek collects and stores certain information provided by its users as such users enable their Online Support Site. In particular, Deltek initially collects certain nonpublic personal information from you including your first and last name, zip code, and client identification number assigned by Deltek, and any other such information you may provide, such as: email address, business address, phone number, fax number, listserv preferences, information about the products and versions you are using, and your status of employment. This additional information is used solely to provide access to the appropriate content within the Online Support Site.
Additionally, Deltek automatically collects information in its server logs such as the page you requested and your general Internet connection and browser information.
By using Deltek's Online Support Site, you agree to allow Deltek to store and mine the data you provide to Deltek for Deltek's own internal business purposes. Deltek may in its own discretion,however, use such information for marketing and solicitation purposes of the Deltek software products and related services to such users through avenues, including but not limited to, newsletters, general news bulletins, training programs, conference information, and general technical support information. Deltek may use nonpublic personal information for purposes of administering its business activities, and providing the user with Deltek's software product and service information.
By using Deltek’s Online Support site, you agree that the email account you provide is a business email account, or can be used for business purposes.
INFORMATION DISCLOSURE POLICY
Deltek will not sell or rent your nonpublic personal information to anyone. Nevertheless, Deltek reserves the right to make such information available to third parties in the future without prior notice to you. Deltek will only disclose the user's nonpublic personal information to those third parties with a need to know strictly in connection with providing Deltek assistance in providing the user with access to the Online Support Site, or in response to a court order, subpoena or other legal process. Deltek may also combine the information it has collected from you with information obtained from other sources for marketing purposes. Deltek may display targeted advertisements in connection with the Deltek software products and services that may be of interest or benefit to you based on your nonpublic personal information. If you respond to these advertisements and provide Deltek with nonpublic personal information, then you may reveal that you possess the characteristics used to determine the audience for such advertisements.
CONFIDENTIALITY AND SECURITY
Deltek understands the importance of protecting your personal information. Deltek takes reasonable measures to protect your personal information, including restricting access to your nonpublic personal information to those employees who reasonably need to come into contact with that information to provide the Deltek software products and services to you, and maintaining physical, electronic, and procedural safeguards that comply with applicable federal regulations to guard your nonpublic personal information. However, no data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. Therefore, Deltek cannot guarantee or warrant the security of any information you transmit to or from its sites, and you do so at your own risk. If you have any questions about Deltek’s security, you can send an email to firstname.lastname@example.org. Any internal monitoring by you of usage of the Deltek Online Support Site is addressed in the Support Site Terms of Service.
REVISIONS TO DELTEK'S ONLINE SUPPORT SITE POLICY
Deltek's Online Support Site is not designed for children. Deltek does not target children, nor does Deltek solicit data, or knowingly collect personally identifiable information from children.
DELTEK CONTACT INFORMATION
Questions, concerns or comments on Deltek's Privacy Policies and Procedures can be directed via email to Deltek's Web Manager at email@example.com.