Introducing the New WorkBook Product Portal

You’re busy. And when you have a question about WorkBook, you want to get the answer quickly, and get back to what’s important. We know that about you, which is why Deltek is committed to ensuring you have the best customer experience, including all the product support you need, no matter how complex. But because we give you a variety of options to find this information, sometimes it can take longer than you planned to find the answer.  That’s why we’ve made it easier for you to access the WorkBook product information you need from one central place, which saves you time and effort in finding your answer, no matter how complex your question might be.

Introducing the WorkBook Product Portal 

The WorkBook Product Portal is a centralized hub of dynamic, product-focused information, that allows you to maximize the value of your WorkBook solution through a variety of educational resources, gathered in one place. Whether you’re a new user, or have years of experience, simply choose your path and the WorkBook Product Portal gives you easy access to the kind of product-focused information you need.  Now, you can easily access WorkBook how-to articles, videos, training assets and engagement communities, quickly and easily.

For New WorkBook Customers:

The WorkBook product Portal helps new customers accelerate their time to value and get started with their new WorkBook system by familiarizing themselves with the product basics. This central hub of product info, training content and community resources gives new customers greater confidence in Deltek as a partner that provides the training and engagement needed for a lifetime.

For Experienced WorkBook Customers:

Whether experienced customers want information on the latest release, tips on how to get more out of your WorkBook system, or quickly submit a ticket to Customer Care, they can simply go to the WorkBook Product Portal to find it all. There, they can get more out of their Deltek experience by engaging with the product and the Deltek community where they can influence the product roadmap, the training curriculum and collaborate with other agency leaders.

Whichever WorkBook user you may be, the Product Portal helps you:

• Get up and running with your WorkBook system faster by familiarizing yourself with best practice guides and self-paced learning from the Deltek Learning Zone.
• Learn how to enhance your Deltek solution through specialized services from Deltek Global Consultants, supplementary products from the Deltek Marketplace and technical integration documentation via WorkBook Developer Resources.
• Take a deeper dive by watching videos and reading how-to articles according to your desired topic. 
• Sign up for product training and validate your skills by earning a WorkBook Certification from Deltek University. 
• Easily submit a ticket in the Support Center or peruse WorkBook Online Help for technical documentation.  
• Collaborate with other users by joining one of our WorkBook communities and stay in-the-know by registering for upcoming WorkBook Town Halls and Deltek Events.