Biologics Consulting Group Modernizes Processes to Support the Biotech Industry

Expert Guidance Into the FDA Regulatory Process

The go-to consulting partner for companies that want to bring new, safe and effective pharmaceutical drug products and devices to market, Biologics Consulting Group offers its clients an insider perspective into the FDA regulatory process. And its impact on the industry has a global reach.

“Biologics Consulting supports clients in their efforts to bring drugs, biologics and medical devices to the marketplace of the world,” explains Heather Poginy, Deltek Vantagepoint Administrator at Biologics Consulting Group. “We actually help these companies navigate the FDA regulatory process and help make those products available to everyone.”

As a consultancy business, it’s vital for Biologics to have a full view of the entire project lifecycle. And that needs to include everything from the initial contact from a potential client to the resulting project’s close out.

The company is also focused on making sure its people can collaborate with ease. “One of our largest initiatives within our company over the last couple of years has been to make communication more efficient,” says Heather. “And to make sure every employee can access all the information they need, Deltek has provided us the tools within Vantagepoint to give that information to our employees at any time.”

A Worthwhile Upgrade

As part of its goal to develop its internal communication tools and create a more holistic view of the entire project lifecycle, Biologics upgraded its Enterprise Resource Planning (ERP) platform from Deltek Vision to Deltek Vantagepoint.

“We wanted to upgrade to Vantagepoint and utilize those modernized dashboards,” Heather explains. “We were originally tracking opportunities and projects separately and we really wanted to be able to view all our projects from cradle to grave.”

Biologics prepared for the upgrade by attending multiple Deltek customer conferences to really understand the benefits of the upgrade. “We'd participated in at least one CAP (Customer Assistance Program) session that Deltek provided,” says Heather. “And we really stayed up-to-date on all of the updates that Deltek was providing for us in order to manage the upgrade.”

With a tight timeline to work towards, this preparation helped Heather’s team meet its goal of completing the upgrade to Vantagepoint in less than a year. “We spent a lot of time cleaning up our data and getting that to a good place,” explains Heather. “We took a lot of the upgrade tasks and considerations and put those into our plan and then we were fully prepared for go live about 11 months later.”

Better Communication and a More Connected View of Projects

With Vantagepoint, Biologics is already seeing huge benefits.

“Prioritizing our upgrade to Deltek Vantagepoint gave us the advantage of being ahead of the curve,” says Heather. “One of our biggest goals was to communicate and develop tools for communication internally—and Vantagepoint provided us that ability.”

And it’s not just better internal communication that Vantagepoint has given Biologics’ staff. They are also supported by a more unified view of projects and more meaningful data on their dashboards.

“Deltek Vantagepoint gives us a full view of the project lifecycle from beginning to end,” says Heather. “And we now have multiple tools for pursuit and project tracking all in one place. Leadership and project managers are inputting their information, from that initial contact with a client—to deliver usable data to provide dashboard reports.”

And with a great ERP tool, employees can now spend less time managing their projects, and more time delivering value to them as Heather explains: “Deltek Vantagepoint is greatly reducing our administrative time, preparing reports for executives, preparing information for our board members and also giving our employees the tools that they need to oversee projects and their resources in real time.”

Tailored Support From an Expert Partner

Throughout the upgrade process, Biologics has benefited from support from Deltek Partner Stambaugh Ness.

“Our Deltek partner helped us the entire way, from our upgrade to post-upgrade,” Heather tells us. “They assisted us with the best practices and talked us through all of the considerations that we would need to make prior to upgrade.”

And the support didn’t end there. Biologics’ partner also helped the team prepare its data, helped ensure they were testing the right areas and navigate any issues in the preview environment, making sure everyone was ready for go live. “Their team of consultants, we couldn't have done it without them,” Heather adds. “They were a huge asset for us, and I consider them one of my working colleagues that I speak to every day.”

Heather also plans to use more of Vantagepoint’s features in the future—to automate even more processes and deliver even more value to colleagues. “We plan to take advantage of several of the accounting features in recent updates, such as automatic cash receipts with bank reconciliation and some revenue forecasting,” she says. “And we're really excited to explore custom proposals so that we can make our proposal process much more efficient.”

Key Takeaways and Advice for a Successful ERP Upgrade

With Biologics’ upgrade to Deltek Vantagepoint delivering so many benefits for the company and its people, it’s not surprising that Heather is an advocate for the solution. She gave some of her key takeaways from the upgrade process to help any other businesses looking to make the switch.

“My advice to another company performing this upgrade is to really think about what you want in five years and then reverse engineer,” Heather adds. “Look at those goals and work backwards to find a solution. Define an endpoint and then see what you can do to get there and make sure to stay flexible."

Celebrating Customer Success: Deltek’s MVP Award Winners Unveiled

2023 Consulting Industry Benchmarks & Trends