Deltek User Experience (UX)

User experience (UX) is much more than how software products look. Beyond the surface-level aesthetics, our UX design process is truly about understanding user behaviours, needs and motivations to improve the overall quality of their interaction with our products. Our UX design process ensures that our products are easy to use and tailored to our customers' business needs and workflow requirements.

To deliver software that meets our customers' needs, we utilise a Design Thinking Framework that focuses on three key stages: learning about their needs through user research, transforming that insight into innovative design solutions and measuring progress for continuous improvement.

We are committed to delivering the best possible user experience — working with speed to design solutions that address our customers' challenges in today's market. By creating meaningful partnerships with our users, implementing best practices and utilising market research, we aim to deliver superior industry solutions with enhanced usability, intuitiveness and overall satisfaction.

Software That Works the Way You Do »

Customer feedback helps fuel innovation and is critical to ensure we are building product capabilities that help customers deliver on their objectives. We use various methods to capture the voice of the customer such as the Idea Portal and Deltek Community forums. These methods inform our research strategy and understand where we need to learn more about our users and how they are accomplishing their goals today through interviews and surveys. We value your input and want to make sure our products work the way you do.

In our virtual lab, users can engage in brief surveys, usability tests and interview sessions that enable us to assess whether our products align with their expectations.