Maconomy ERP for Customer Relationship Management
The Deltek Maconomy ERP's CRM Module maintains all your customer and prospect information for instant access as you work.
TRACK EVERY COMMUNICATION
A single gateway to all the relevant information about your customers, prospects and business partners
The Deltek Maconomy CRM module can store company and contact information and can be used to track every communication (phone calls, letters, invitations, meetings, campaigns, etc.) that occurs between members of your organization and your customers and prospects. When a customer or prospect has contact with different members of your organization, it is important that everyone is aware of what other activities are being undertaken.
BRING YOUR CLIENT MANAGEMENT TO THE NEXT LEVEL
- Improved analysis of historical and future revenue streams allowing more insightful business planning and prioritization of client acquisition activities
- Accurate real-time revenue forecast
- Improved accuracy of quotations and a kick-through to project profitability through a better and more consistent estimating process
- True understanding of the right staffing levels to meet your numbers
- Excessive or disproportionate sales costs are avoided and controlled
easily access essential information
Simple one-click access to your client information at your fingertips
view client's billings
Quick visibility into client's work-in-progress billing, write up/downs for different engagements
projected vs. actual hours reported
Speed by order to cash process by comparing actual hours invoiced vs. registered against the project
drill down to the details
Invoice clients as quickly as possible after work completion.