Nine Ways to Get the Most Out of Product Learning and Training
Author: Mason Holloway, Senior Director of Deltek University
Let’s face it, technology is constantly evolving and before you think you’ve mastered a new product, platform, app or anything in between, there is a new release and you have to relearn or retrain all over again. That’s just how technology works, especially for business-to-business and business-to-government organizations who rely on cloud-based products and services to help their businesses run effectively and efficiently.
Building a team of product experts and power users can be challenging. From onboarding, to training, and change management, product knowledge and retention is constantly evolving so it’s important to have a way to access on-demand training, so that your teams or organization feel empowered to learn quickly and make an immediate impact. If you’ve ever felt like you have been in this position, it’s best to explore what learning and training options are available to you and your team and a subscription-based training approach may be best.
When weighing the pros and cons of what training options are available to you, I’ve put together my top list of nine ways to get the most out of a subscription-based product training platform. Read through each and hopefully you can come away with helpful ideas to consider when evaluating training options for your organization. Here’s what to look out for:
- Continuous learning over time – traditional approaches to learning and training generally mean signing up for a live or online class, with a continuous learning approach, you can start and stop on your own schedule. While there is always a time and place for onsite and customized training, long-gone are the weeklong, eight-hour days of non-stop training!
- Preferred learning styles – everyone learns and retains information differently. While some are visual, others may not, which is why a training platform that offers multi-modal learning options is so critical to users’ success. From live virtual classes, to on-demand recordings, infographics and more, you want a learning style that will suit everyone.
- Expert training from product experts – you wouldn’t trust a doctor to fly a plane, would you? While both are experts in their own field, you want to learn from experts who build the product or solution you are ultimately trying to become an expert on. A learning and training platform should have curriculum content developed right from the experts themselves, not second hand content that may not be as robust as you need.
- Hands-on workshops – don’t let the word “workshop” fool you. Workshops can be virtual and just as effective so that you can get hands-on and step-by-step training to get you closer to your learning goals.
- 24/7 access – sometimes everyday work can hinder your training schedule and productivity. It’s ok, we’ve all been and have felt like we’re racing against the clock to complete a training exercise critical to our job. Look for a platform that offers 24/7 access so you have the flexibility you need to meet your demanding schedule.
- Right-Sized Learning – it’s important to remember that training content should be easily consumed and put into practice quickly to ensure that you transfer the learning to your job. Right-Sized Learning allows you flexibility scheduling and consumption of learning assets in your busy schedule.
- Continuous content added – as product innovation continues, so should learning and training content. Just because you have mastered a module or other product add-on, doesn’t mean you have to stop there. A robust learning platform will always be innovating and iterating – just like you!
- Public classes – having class flexibility on an ongoing basis is essential to a user’s expertise. With a variety of courses and available times, there’s no excuse that you can’t find a class to fit your schedule. Jump into a class if your calendar frees up and check-out the public class calendar frequently – you never know when a new virtual class may be added.
- Learning paths by process flow – sometimes you just don’t even know where to start. A comprehensive learning and training platform will provide recommended and individualized training paths so you take the right courses and complete the required progress steps to ensure you’re learning course material, following the right steps.
If any of these product learning and training ideas have piqued your interest, I encourage you to check out the Deltek Learning Zone or as we like to call it, the DLZ. The DLZ offers a range of options to achieve your Deltek product learning objectives through multi-modal training so that you can learn at your own-pace, with the type of training medium that you learn best. There truly is something for everyone in your organization to become a Deltek product expert!
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