Deltek Project Nation

Deltek experts and industry thought leaders share their views on the latest trends, technology and issues shaping project-based businesses today.

14 Results for Category Customer Experience
Why Your Project-based Business Needs a CRM

Why Your Project-Based Business is at Risk Without CRM

While nearly every professional services firm has an accounting or financial management system to run their business, many are lacking a customer relationship management (CRM) solution to manage marketing and business development. Don’t put your client relationships and pipeline at risk. Here are five reasons your firm can’t live without CRM and how Deltek can help.

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Team Deltek Katie Aceto

Team Deltek’s Katie Aceto: Providing a Positive Customer Experience For Deltek Project Nation

As a Principal Customer Success Manager in Deltek’s award-winning customer care organization, Katie Aceto is responsible for working with our customer community - making sure they have the support and information they need. In this latest #TeamDeltek spotlight, Katie shared what it means to celebrate Customer Service Week and provide a positive customer experience for Deltek Project Nation.

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Intertech Mechanical

Deltek + ComputerEase was Built for This

Intertech Mechanical Services, a 2020 MVP Award Winner, needed a solution to simplify and streamline their business processes. By implementing Deltek + ComputerEase for all aspects of their accounting, job costing, service and document management, Intertech has reduced their administrative hours and increased its compliance.

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Customer Service Week blog 1

Customer Service Innovation: How Deltek Is Modernizing the Customer Experience

We recognize the importance of customer service and want to thank all our customers who trust Deltek to power their project-success. Join us as we celebrate National Customer Service Week 2020 and thank our Deltek Customer Care organization for supporting Deltek Project Nation.

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Deltek Award Winning Customer Support

Providing Award-Winning Customer Care: How to Adapt During Challenging Times

We inject our passion and dedication into supporting Deltek customers in any capacity, whether it’s during unprecedented times or business as usual. No matter what the months ahead may bring, we’re ready – like we always are – to provide award-winning care to our customers globally.

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Working Online

6 Ways to Enhance Your Deltek Experience

Whether you are looking to find industry-focused expertise to make your project a success or new ways to optimize your current projects, Deltek is here to support you. See how you can get the most out of your Deltek experience with these six ways to broaden your skills and deepen your knowledge.

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Deltek Project Nation

Celebrating Milestone Moments with Deltek Project Nation

Our amazing customers make up a community of like-minded project-focused professionals that we call Deltek Project Nation. See how we celebrate some of the great ways this community comes together to power their success.

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Customer Spotlight _ Walker Consultants 2020

How Walker Consultants is Achieving Their Business and Productivity Goals With Deltek

We recently spoke to Maggie Browning, Systems Analyst and Jodi Bauman, Manager of Project Accounting for Walker Consultants, who both believe that Walker and Deltek are “all in this together” when it comes to achieving their business and employee productivity goals.

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Customer Service Week 2019

Deltek’s Commitment to Powering Project Success

As Customer Service Week 2019 comes to a close, we felt it was important to share what matters most when it comes to how we work with and support each and every Deltek customer.

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Customer Service Week 2019

Why We Love Our Customers

We recognize the importance of customer service and want to thank all our customers who trust Deltek to power their project-success. Join us as we celebrate National Customer Service Week 2019 and we hear from our Deltek Customer Care organization leaders on why they love working with our customers.

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