How Deltek is Transforming the Customer Experience

Posted by Deltek on June 27, 2019

UX UI User Centric Design

Summary: A consolidated list of previously published Deltek Project Nation UX/UI focused blogs.

Just as some sharks must keep moving to stay alive, User Experience (UX) design must constantly move forward for software companies to thrive in a competitive environment and add value to their customers’ business. 

The word “experience” is often used in business alongside "customer", and for good reason. According to a Forrester Consulting study, 80 percent of business decision makers said improving their organizations’ customer experience was one of their top priorities in the coming year.

At Deltek, we see the value in improving our customer experience and want to make our products easier to use. To help do this we have invested in a team of UX professionals specifically tasked with helping to improve the user experience, and incorporating tools and best practices to ensure we are providing a positive experience. 

Over the past few months, we’ve published a series of blogs that showcase how we are incorporating purposeful innovation into our ERP products, and how we are putting the Deltek user experience at the top of our priority list.

With beach vacations around the corner (and shark threats on the rise) we assembled our best UX/UI blogs to create the ultimate summer reading list for you to enjoy. Read on to learn about the latest UX and UI product enhancements and Deltek's plans for incorporating innovative technology.  So sit back, relax and stay safe out there!

 

Deltek’s UX/UI Summer Reading List

The Five Pillars of User Experience Transformation
Lisa Rabideau, Senior Director of User Experience

Deltek is at the forefront of the movement to make user-centric software, and is committed to the Five Pillars of UX Transformation. Take this tour of the five pillars to get a better understanding of how Deltek develops solutions, how to contribute to the process and ultimately how to enhance your own systems.

Customer Feedback Powers User Experience Innovations
Bret Tushaus, VP Product Management

Deltek, a leader in user-centric software, highlights how customer feedback boosts its innovations in Vantagepoint, leading to a better user experience.

Deltek’s Continuous Focus on User-Centric Software
Dan DiStefano, Director Product Strategy

Deltek continues to lead the way in user-centric software. Learn about the significant innovations in Maconomy, our Enterprise-level ERP solution for Professional Services businesses, and how we’re making this solution even better in 2019 and beyond.

Building Digital Transformation through UX Innovations
Todd Walker, VP of Product Management

Costpoint government contractor accounting software can improve efficiency and profitability by keeping a tight rein on project accounting. Customers can rely on Costpoint, Deltek’s end-to-end ERP system, even more now with four new UX innovations.

 

Deltek Project Nation showcases how purposeful innovation can power your project success. Hear from Deltek experts and industry thought leaders and their views on the latest trends, technology, and issues shaping project-based businesses. Stay connected to the #DeltekProjectNation community by subscribing to the Deltek Project Nation blog today.