Deltek Costpoint: Transforming the User Experience through Innovation
By Todd Walker, Vice President of Product Management, Deltek
Innovation can mean a lot of things to a lot of people. Digital transformation, cloud, big data, internet-of things, artificial intelligence to name a few—while these can all be considered buzz words, they are also the cornerstone of innovative technology trends that can dramatically enhance the user experience … and your bottom line.
At Deltek, innovation is what we do. We have and will continue to invest in emerging capabilities to improve the user experience at every stage of the project lifecycle, in a single, integrated solution. Our goal: improve user productivity at a lower cost by automating the project lifecycle
So what does this mean for Deltek customers?
At Deltek, digital transformation focuses on automating the project lifecycle to help streamline work, save time, and address challenges throughout the lifecycle.
We’ve used this concept to enhance Costpoint by adding a new Contract Management module that is integrated with GovWin IQ to automatically track opportunities, convert opportunities to contracts and subcontracts, leverage data to create bid and proposal budgets, and streamline the project setup process. With our new Resource Planning capability, you can search for resources based on skills, competencies and availability to better enable your organization to win new business and deliver on existing contracts. In the coming months, we will be releasing a new Supplier Portal that will allow you to automate the source to pay process with your subcontractors and suppliers.
With more of your employees on the go, users need to be able to quickly and easily submit time, expenses, and approve transactions—all through their mobile devices. Today, every application in Costpoint is available on a mobile device and uses our mobile responsive design; in the first half of next year we’ll be releasing new native mobile applications for iOS and Android devices. And, we’re currently evaluating optical-character-recognition (OCR) technologies that will let users capture and scan an image of a receipt, to help reduce the time it takes to create and submit an expense report.
User Centric Design
ERP systems are historically complex. To help make Costpoint the easiest ERP to use, we have invested in a team of user experience (UX) professionals specifically tasked with helping to improve the user experience, and incorporate tools and best practices into our SDLC to ensure we are providing a positive experience. And we recently released a new and improved user interface to provide a better overall experience when using Costpoint. User experience will continue to be a top priority for Deltek going forward.
Available data is increasing exponentially, and much of it can be used to make better business decisions. Costpoint captures the most complete data across the project lifecycle in a single system. Our advanced business intelligence (BI) suite offers easy-to-configure reports, analytics and dashboards that enables you to get the most value out of your data. That’s hard to beat.
Cloud computing is here to stay. In fact, there will likely be more clients using Costpoint Cloud Solutions than on premises solutions by the end of this year. We continue to invest in our Costpoint Cloud offering, giving users to opportunity to lower their total cost of ownership and improved security and data compliance. Based on increasing demand, we will be releasing a new cloud console next year that will provide more customer self-service management and administrative capabilities.
Security and Compliance
Security and data privacy is a true ongoing business risk—particularly as more customers move to the cloud. At Deltek, we’re well aware of this, and have doubled down on security and data privacy compliance, making additional investments in cyber security expertise, controls and tools. For example, we invested in NIST SP 800-171 compliance and are well underway in evaluating FedRamp moderate and ITAR requirements.
Internet of Things (IoT)
Today, everything is interconnected. Organizations need to have the ability to share data between connected and disconnected devices to successfully run their business. Costpoint lets you leverage web services and extensibility to connect and transform data between multiple systems. In the future, we plan to offer the option of tracking time and travel using mobile device GPS capability as well as off-line time tracking.
Artificial Intelligence (AI)
AI is not just hype; its capability that allows systems to make routine, time consuming and high risk human-based decisions automatically. We have already identified opportunities to incorporate AI concepts into Costpoint, researching the best way to build algorithms on top of data to help make decisions and automate more of the project lifecycle. For example, we will be investing in the capability to forecast labor demand and recommend resources and subcontractors to win and deliver on new business. Stay tuned for more information in the coming months!
Firms that aren’t thinking about how technology trends can help their business are liable to fall behind competition or miss the next big thing. According to the 2018 Clarity study of leading government contractors, three-quarters of the companies surveyed said that data science is important to their business, while artificial intelligence, the Internet of Things, machine learning, and geo location were all marked by a majority of respondents as important technology trends their companies are watching or investing in. Emerging technology trends are not just concepts, they are requirements for success in today’s fast-paced market.
We have a deep passion for our clients, and are focused on the technology trends that are shaping the next generation of our global marketplace. Deltek’s background, expertise and market presence allow us to invest more heavily in our products than anyone else in the GovCon space. We look forward to the future ahead, and helping our customers become modern government contractors.
About the Author
As Vice President of Product Management, Todd is responsible for leading the product strategy and roadmap for Deltek’s Costpoint and Human Capital Management solutions. Todd has over 20 years of experience delivering market leading, purpose built, on premises and cloud enterprise software solutions for aerospace & defense and government contracting organizations. Connect with Todd on LinkedIn.
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