Marketing and Creative Agencies

Is there a moneyball strategy for creative agencies? What are the hidden metrics for improved agency operations and consistent delivery.

There’s no argument that Project Managers (PM) are the lifeblood of many agencies. However, the support they receive and the tools they use — both abstract and physical — directly correlate to their consistency, which directly affects business. So as a top-level manager or PM, how do you become and nurture the best?