Quarterly Town Hall Recap: Why Vantagepoint and Top Misconceptions
The Quarterly Town Halls are part of Deltek’s ongoing commitment to keep users updated on the latest releases of their solutions and what’s happening with Deltek. During the Q2 2020 quarterly town hall for Vision, the product management team focused on why now is the time for Vantagepoint, reviewed feedback from the recent pulse survey and addressed some top misconceptions about Vantagepoint. Attendees also heard exciting updates for Deltek Customer Care and the Deltek Learning Zone.
Vision Town Hall Q2 2020
Check out the latest Vision customer town hall
WHY VANTAGEPOINT AND WHY NOW?
In this town hall, product directors Dawn Gajewski and Melissa Coffey reviewed some of the key benefits of Vantagepoint to help get your teams excited about your upgrade. Many of the enhancements are the results of direct feedback from users for the last decade. If you haven’t heard about Vantagepoint, now is the time to get up to speed on how this next version of Vision can empower your teams to deliver better projects, improve financial management and increase visibility across the company. In this town hall, you’ll get an overview of several key benefits of Vantagepoint and how it can help your teams take your client management, project delivery and accounting to the next level with interactive dashboards, improved project management, streamlined financial management, enhanced mobile experience and so much more.
Vantagepoint uplevels your Vision experience with a focus on user experience, streamlined processes, reimagined workflows, right time data and customer feedback and now is the perfect time for your company to start planning for your upgrade.
TOP MISCONCEPTIONS AND SURVEY RESULTS
Earlier this year, Deltek took a pulse of customers that delivered some great insight on recent enhancements you are most excited about, when some customers are planning to upgrade and familiarity with available resources. This survey also uncovered some top misconceptions that users have about Vantagepoint so I took some time during the webinar to address these misconceptions.
During this session, we addressed key questions like how to get started with Vantagepoint, what this means for Vision users, questions on timing and available resources to make this upgrade easier. If you still have questions about Vantagepoint, I encourage you to check out this town hall and reach out to your account manager, partner or product management team for answers.
CUSTOMER CARE AND DELTEK LEARNING ZONE UPDATES
The products aren’t the only thing improving at Deltek. We continue to focus on the user experience and being easy to do business with and this extends beyond the products. Deltek Global Support is making it easier to get your questions answered. Now, you can initiate a "Call with Support," providing another channel to quickly speak directly to a support analyst to get the assistance you need. The Knowledge Base is also being enhanced to make it easier for all users, not just support contacts, to access the Knowledge Base information.
Gary Smith, VP of Customer Care, also shared some exciting changes coming to the Deltek Learning Zone to make it easier to find the content your users need. To learn more about the changes coming to the DLZ, be sure to watch the town hall.
DELTEK INSIGHT IS GOING VIRTUAL
This year’s Deltek Insight conference will be virtual and is available complimentary to our Deltek users. The Deltek product management teams are working to create a track that will enhance your knowledge of Vantagepoint and help you better manage your business with your solution. You won’t want to miss this event so mark your calendars for September 15-16, 2020 for Virtual Deltek Insight. For more details, check out DeltekInsight.com.
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