How to Grow Your Consulting Business with Outstanding Client Relationships

Posted by Carol Murphy on October 2, 2018

Client Relationships

Part 3 of a 5 Part Strategic Benchmarking Series for Professional Services

According to the SPI Research’s 2018 Professional Services MaturityTM Benchmark Report, Best-of the Best consulting firms continually monitor service sales & marketing effectiveness, win ratios and the impact of building a robust pipeline. Referrals are another key driver for generating repeat business, so cultivating your client relationships is critical to your business success.

Understanding your firm’s top sales and marketing KPIs is critical, along with finding and retaining customers to grow your business. I recommend reviewing the SPI Client Relationship Executive Summary metrics to determine if your firm is investing appropriately your sales and marketing engine.

 

SPI 2018 Professional Services MaturityTM Benchmark Report


Client Relationship Executive Summary Metrics


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Grow Consulting Business with Outstanding Client Relationships Infographic

Get a front row seat to uncover "5 KPIs Most Highly Correlated to Profitability" to help you think of ways to improve your consulting firm's business success.


SPI Webinar: 5 KPIs Most Highly Correlated to Profitability

Tues. Oct 9, 2018 at 1:00 PM ET

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