How to Grow Your Consulting Business with Outstanding Client Relationships
Part 3 of a 5 Part Strategic Benchmarking Series for Professional Services
According to the SPI Research’s 2018 Professional Services MaturityTM Benchmark Report, Best-of the Best consulting firms continually monitor service sales & marketing effectiveness, win ratios and the impact of building a robust pipeline. Referrals are another key driver for generating repeat business, so cultivating your client relationships is critical to your business success.
Understanding your firm’s top sales and marketing KPIs is critical, along with finding and retaining customers to grow your business. I recommend reviewing the SPI Client Relationship Executive Summary metrics to determine if your firm is investing appropriately your sales and marketing engine.
SPI 2018 Professional Services MaturityTM Benchmark Report
Client Relationship Executive Summary Metrics
Get a front row seat to uncover "5 KPIs Most Highly Correlated to Profitability" to help you think of ways to improve your consulting firm's business success.
SPI Webinar: 5 KPIs Most Highly Correlated to Profitability
Tues. Oct 9, 2018 at 1:00 PM ET