Annex III - List of Sub-Processors
PRODUCT | SUBPROCESSOR | FUNCTION | LOCATION | BASIS FOR PROCESSING |
---|---|---|---|---|
ConceptShare |
||||
Intercom |
Usage analytics; user tutorials and guides |
Intercom R&D Unlimited Company: Intercom, Inc.: 55 2nd Street, 4th Fl., |
Data Processing Addendum |
|
Microsoft (Azure) |
Cloud hosting provider |
One Microsoft Way |
Data Processing Addendum |
|
Oracle America, Inc. |
Support and maintenance issue ticketing and communication system |
500 Oracle Parkway |
Data Processing Addendum |
|
Twilio Inc. (fka SendGrid) |
Outgoing email SMTP feature |
101 Spear Street, 1st Floor |
Data Processing Addendum |
In the event Customer is purchasing ConceptShare through a reseller, all obligations between the Customer and the reseller regarding the reseller’s Processing of Customer Personal Data will be governed by the terms of the Customer’s agreement with the respective reseller.