Charles Henshaw And Sons Choose Deltek To Improve Information Management And Site Connectivity

Posted by Deltek on March 5, 2020

Edinburgh-based specialist subcontractor, Charles Henshaw & Sons, found that the number and value of their projects was rapidly increasing, yet their existing information management software struggled to keep up.

Managing a varied and complex project portfolio, including the manufacture and installation of glazing systems across multiple market segments, the business found their existing disjointed information systems were slowing productivity and obstructing efficient project delivery.

The business had been operating a traditional yellow folder structure for project and email management. Document retrieval, version control and drawing management was difficult to control across their wide user network, and site connectivity was severely restricted with limited mobile links into the project folder.

With several multi-million pound projects in the pipeline, Henshaw, an ISO 9001 accredited organisation, needed a solution that would demonstrate their ability to meet customer and regulatory requirements efficiently and compliantly.

Henshaw approached Deltek for a system that allowed them to access project information, quickly and efficiently while remote.

“ It was obvious from the outset that our existing software was not producing or managing the project information that we and our clients now demand in the construction industry. Neither was it suitable for our site teams to easily access this information from one place. Having reviewed market leading software products, we decided that the Deltek product offering was the best fit for our business.”

Graham Chung, Managing Director at Charles Henshaw

With Deltek Project Information Management (PIM), crucial processes including drawing issuing, early warnings and compensation events are managed within one centralised system. The Mobile Tools feature within Deltek PIM provide the business’ disparate workforce instant access to data and documents such as site records, daily reports, snagging and progress photos, from any location or device.


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For more than 100 years, Edinburgh based subcontractor, Charles Henshaw & Sons, has provided the design, manufacture and installation of glazing systems – from curtain wall facades, through to structural bolted glazing and unitised facades, across multiple market segments, including commercial, education, retail and residential.