9 Ways To Ensure ERP Implementation Success
Let’s face it: installing a new ERP solution is no walk in the park! However, it doesn’t necessarily have to be a nightmare for your employees.
Based on more than 20 years of experience implementing ERP solutions in the professional services industry, we’ve gathered nine must-read tips that will ensure your success when adopting a new ERP solution.
1. Define your Key Success Factors
Why are you implementing a new ERP system? What are you trying to achieve?
2. Look for ERP vendors that have an industry specific solution, rather than a generic one
This lets you avoid buying a number of unnecessary ‘building blocks’ that have to be patched together just to suit your business.
Read this blog to learn more about Project-Based ERP and how it differs from Generic ERP.
3. Select a vendor with a proven track record
Particularly when it comes to successfully deploying an industry specific solution. This means looking for success stories of clients that are similar to yourself.
4. Let your team know that this is a project and not just a product delivery
You must work with the ERP vendor as one ( just one!) team in order to successfully deploy the system.
5. Get strong project management and sponsor support
‘Scope creep’ and lack of project control are two major project risks that can be avoided with a strong foundation of support.
6. Focus on output and the information you need to run your business
Many start focusing on data records, input data and workflows, without considering what information is important to get out of your ERP system to improve efficiency.
7. Minimise customisations
Particularly in the initial implementation. As soon as you start “opening the code”, you’re on your way down a slippery slope of distractions: scope creep, uncertainties, changing minds, consultants that react instead of guide and even team members or consultants that get carried away with the fact that “everything is possible”.
8. Train, train, train. Test, test, test.
And perhaps most importantly - get super users involved. Remember, you’re not testing if the software works – you’re testing that the software handles your reporting requirements and workflow requirements.
9. Prepare for go-live support
Make sure you have sufficient resources set aside for the initial go-live period.
Do you have any other ERP implementation tips you would share with others? Let us know in the comment box below.