Stop Bad Communication From Turning Into Terrible Productivity

Posted by chris-duddridge on February 2, 2015

Stop bad communication from turning into terrible productivity in your creative agency

Grow your profit margins by delivering to customers’ expectations and understanding what your staff are working on.



Projects can slip for various reasons, but bad communication within marketing and PR firms is a key factor in damaging productivity. If tasks, goals and expectations cannot be communicated effectively across your team, or from your team to your clients, vital information can go missing and cause delays. And project delays are costly.

Many growing creative firms will rely on spreadsheets and emails as a traditional means of business communication, but they are limited in terms of tracking progress and storing data. Without access to accurate records, managing updates becomes much harder, and therefore costly. Particularly if some messages are overlooked or lost.