Customer Care

Deltek Standard Care

Features

With our Standard Care package, Deltek's experienced support analysts are available worldwide to answer questions about the application and technical operation of your Deltek software. Under Deltek's end-to-end support, you will also receive valuable information and technology enhancements, such as:

  • Software updates to ensure that your mission-critical applications are current
  • Support for current and preceding versions of your solution (up to one year)
  • Instant 24x7, anytime, anywhere access to our searchable support KnowledgeBase
  • Unlimited access to Customer Care Connect – our award-winning online customer portal that provides documentation, tools, tips and tricks, in addition to direct access to Deltek Customer Care support analysts
  • Membership in Customer Care Connect's user forums, allowing you to take advantage of the extensive experience of Deltek's 12,000+ customers worldwide
  • FREE year-end WebEx training sessions to provide you with the latest "how to" product information
  • Periodic e-Bulletins to keep you up-to-date on the latest Deltek upgrades and new releases
Product Sheet Download Now Download the Deltek Standard Care product sheet