e-Support Documentation for New Deltek Customers

Our e-Support solution combines Deltek's deep product and industry expertise with new capabilities to deliver a streamlined, online experience to quickly resolve your most challenging Support issues.

You should have received an announcement detailing the changes, the benefits of these enhancements, and relevant information about accessing information through the new site.

You will receive your New User IDs and Passwords via email. If you have not received your information, please contact us at e-supportaccess@deltek.com.

For your convenience, we have prepared video and print tutorials that detail the new system. We highly recommend that you review these before accessing the e-Support site:

• Click here to download instructions for accessing and navigating the new Deltek e-Support site
• Click here to view a video tutorial to learn about the new features of the e-Support site
• Click here to download a Q&A document on Deltek's new e-Support site

Note: If the video tutorial doesn't launch from the link above, you will need to turn off your pop-up blocker. The video is best viewed in 1024 x 768 or higher resolution.

Should you have any questions regarding the new site, please contact:
e-supportaccess@deltek.com.